Legal notice
Legal Notice
1. Website Publisher
This website is published and operated by:
DSK GROUP
Operating the BOTASENS brand
Registered office:
38 Rue des Mathurins
75008 Paris
France
Company number: 102298692
VAT number: FR19102298692
Email: sales@botasens.com
Telephone: +32 470 52 60 15
Website: www.botasens.com
2. Publication Director
The publication director of the website is DSK GROUP.
3. Website Hosting
The BOTASENS online store is hosted by:
Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Shopify provides the technical e-commerce infrastructure used to operate the BOTASENS online store.
4. Business Activity
DSK GROUP operates the BOTASENS brand and an online store specialising in concentrated laundry fragrances and home-care products.
Products are offered for sale through the BOTASENS website to customers in France and other selected markets.
5. Website Access and Use
Access to and use of the BOTASENS website is subject to this Legal Notice and, where applicable, our:
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Terms and Conditions of Sale
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Privacy Policy
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Shipping Policy
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Return & Refund Policy
Users are responsible for ensuring that their use of the website complies with applicable laws and regulations.
6. Intellectual Property
The BOTASENS website and its content, including but not limited to:
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the BOTASENS name and trademarks;
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logos;
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product names;
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photographs and videos;
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graphics and illustrations;
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texts and product descriptions;
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designs and visual identity;
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website structure; and
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other creative or proprietary content
are protected by applicable intellectual property laws.
Unless otherwise stated, these elements are owned by DSK GROUP, BOTASENS or their respective licensors and partners.
Any reproduction, representation, distribution, adaptation, modification, extraction, commercial exploitation or other unauthorized use, whether in whole or in part, is prohibited without prior authorization from the relevant rights holder, except where permitted by applicable law.
7. Third-Party Links
The BOTASENS website may contain links to websites, platforms or services operated by third parties.
BOTASENS does not control these third-party services and cannot be held responsible for their content, availability, security or privacy practices.
The inclusion of a third-party link does not necessarily constitute an endorsement of that third party or its services.
8. Website Information and Liability
BOTASENS makes reasonable efforts to ensure that information published on the website is accurate and up to date.
However, information may occasionally contain errors, omissions or become temporarily outdated.
BOTASENS reserves the right to correct, update or modify website content at any time.
We cannot guarantee uninterrupted or error-free access to the website and may temporarily suspend access for technical, security, maintenance or operational reasons.
Nothing in this Legal Notice excludes or limits any liability that cannot legally be excluded or limited under applicable law.
9. Personal Data and Cookies
DSK GROUP processes personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable French data protection legislation.
Information concerning:
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personal data collected;
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purposes and legal bases of processing;
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cookies and similar technologies;
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marketing and advertising;
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data retention;
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international transfers; and
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your data protection rights
is available in our Privacy Policy.
Where required, users may manage their cookie and tracking preferences through the privacy controls available on the BOTASENS website.
For questions concerning personal data or to exercise your rights, please contact:
10. Consumer Complaints and Mediation
If you have a complaint concerning an order or BOTASENS product, please contact our customer service team first so that we can attempt to resolve the matter amicably:
In accordance with applicable French consumer law, eligible consumers may have the right to use an independent consumer mediation service free of charge after first attempting to resolve the dispute directly with BOTASENS.
Information concerning the applicable consumer mediator will be provided in accordance with applicable legal requirements.
11. Applicable Law
This Legal Notice is governed by French law.
Where the user or Customer is a consumer residing in another country, nothing in this Legal Notice deprives them of any mandatory protections granted by the laws applicable in their country of residence.
Any dispute will be handled in accordance with applicable consumer protection and jurisdiction rules.
12. Contact
For any questions regarding the BOTASENS website or its content, please contact:
DSK GROUP — BOTASENS
38 Rue des Mathurins
75008 Paris
France
Email: sales@botasens.com
Telephone: +32 470 52 60 15
Company number: 102298692
VAT number: FR19102298692
Last updated: August 23, 2026